Frequently Asked Questions
Discover everything you need to know about our whimsical collections and services.
How should I care for my Fable England jewelry and accessories?
To maintain the beauty of your hand-painted enamel and gold-plated pieces, avoid contact with perfumes, lotions, and water. Store them in their original pouch when not in use.
What is your shipping policy for international orders?
We ship worldwide from our UK warehouse. International delivery times vary by location, typically taking 5-10 business days. Duties and taxes are calculated at checkout for most regions.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
Are your products vegan-friendly?
Yes, many of our handbags and accessories are crafted from high-quality vegan leather. We are committed to ethical production and do not use animal-derived leather in our signature collections.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your parcel's journey.
Do you offer gift wrapping services?
Every Fable England piece arrives in a beautiful, storybook-inspired gift box or cotton pouch, making them perfectly ready for gifting without additional wrap.